1. What is OutdoorDealHound.com?

2. How do I buy from OutdoorDealHound.com?

3. What are the benefits of registering with OutodoorDealHound.com?

4. I’ve forgotten my password. How can I access my account?

5. How can I buy ammunition on OutdoorDealHound.com?

6. Will my items be shipped together or separately?

7. How do I change my address?

8. How do I return products for refund or exchange?

9. What if I receive items that are damaged?

10. Do you charge sales tax?

11. Can I order from and/or ship outside the United States?

12. Why does it take 2-3 weeks for embroidered shirt deliveries, and why can they not be returned?

13. If I receive an error while my order is processing, will it automatically send the order?

14. How long will it take to receive my membership order?

15. I have received my free gift, but no membership card and decal?

16. Can I join online and have my membership credited to my local chapter?

17. As a member, are there any items that I do not receive a discount on?

1. What is OutdoorDealHound.com?

OutdoorDealHound.com is an e-commerce site featuring outdoor-related products. It is the official merchandise store of the National Wild Turkey Federation.

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2. How do I buy from OutdoorDealHound.com?

Once you’ve created a profile you can buy as many products as you would like, from one to infinity, by simply adding items to your shopping cart.

3. What are the benefits of registering with OutodoorDealHound.com?

All profits go towards the mission of the National Wild Turkey Federation. The NWTF is dedicated to the conservation of the wild turkey and preservation of our hunting heritage.
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4. I’ve forgotten my password. How can I access my account?

Passwords are not recoverable in the system. The only way to access your account and/or profile is to request a new one-time-use temporary password. Request a new one-time-use password via e-mail by entering your e-mail address below, and click the 'Request A New Password' button. A temporary password will be e-mailed to you. Use the temporary password to login to your account, then immediately go to your profile to assign yourself a new password.

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5. How can I buy ammunition on OutdoorDealHound.com?

OutdoorDealHound.com does not sell ammunition.

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6. Will my items be shipped together or separately?

Items may ship separately.

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7. How do I change my address?

Open your OutdoorDealHound.com account profile and change your address.

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8. How do I return products for refund or exchange?

Items are eligible for a refund; a 20 percent restocking fee will be charged.

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9. What if I receive items that are damaged?

Damaged items can be returned for exchange. Call an OutdoorDealHound.com Customer Service Representative at 800-843-6983 for return shipping instructions.


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10. Do you charge sales tax?

The NWTF collects sales tax in the following states:

Alabama
California
Connecticut
Florida
Georgia
Idaho
Kansas
Kentucky
Maine
Maryland
Massachusetts
Michigan
Mississippi
Nebraska
South Dakota
Vermont
Wisconsin

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11. Can I order from and/or ship outside the United States?

If you reside outside the United States or Canada, orders may be placed by contacting Sales at 1-800-THE-NWTF. Gifts ordered on the web site can only be shipped within the United States and Canada.

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12. Why does it take 2-3 weeks for embroidered shirt deliveries, and why can they not be returned?

The reason is because the NWTF charters a company to design these shirts, and they are created on a per-order basis. There are so many variables that go into the making of these shirts (such as size, color and logo) that each shirt is nearly unique. The creation of all these variables take time to ensure you receive just what you order.

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13. If I receive an error while my order is processing, will it automatically send the order?

If something happens during the submission of your order, such as an error, disconnection or other problem, the order has not gone through if you do not receive a confirmation e-mail from OutdoorDealHound. Confirmation e-mails generally are received by customers within minutes of an order. If you have any problems or want to check on the status of an order, please call 1-800-THE-NWTF and ask for Sales.

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14. How long will it take to receive my membership order?

After your credit card is processed, it will take 4-6 weeks to begin receiving your membership materials.

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15. I have received my free gift, but no membership card and decal?

Your membership card and decal will come separate from your free gift. Please allow a 4-6 weeks for delivery of your membership card and decal.

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16. Can I join online and have my membership credited to my local chapter?

Yes. When you check out, simply type in your chapter name in the box provided.

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17. As a member, are there any items that I do not receive a discount on?

Members do not receive discounts on firearms, land management products or memberships.

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